Store Policies

Welcome to Outdoor Bliss. We are committed to offering you beautifully crafted garden and outdoor decor along with excellent customer service. Please take a moment to review our store policies regarding orders, shipping, returns, and support.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information. We strive to deliver your items quickly and efficiently.

Shipping Policy

• USA Shipping: Free standard shipping. Estimated delivery within 5–7 business days after shipment.
• Europe Shipping: Free standard shipping. Estimated delivery within 10–15 business days.
• International Shipping: Available. Rates and delivery times vary depending on destination. Customs duties and taxes are the responsibility of the customer.

Returns & Refunds

If you are not completely satisfied with your purchase, we accept returns within 14 days of delivery. Returned items must be unused and in original packaging. Please contact us before initiating a return. Customized or clearance items are non-refundable unless defective.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please notify us within 48 hours of delivery. Include clear photos of the issue, and we’ll arrange a replacement or refund promptly.

Cancellations & Changes

Orders can be canceled or modified within 12 hours of placement. After that, we may have already begun processing your order. Please reach out as soon as possible if you need to make any changes.

Customer Support

We’re here to help with any questions you may have about our products or your order. Our goal is to ensure you are fully satisfied with your shopping experience at Outdoor Bliss.