Help Center

Welcome to the Outdoor Bliss Help Center. We're here to assist you with everything from placing your order to caring for your outdoor décor. Below you’ll find helpful information to make your shopping experience smooth and enjoyable.

Ordering & Payment

Shopping with us is simple and secure. We accept major credit cards, PayPal, and other trusted payment methods at checkout. If you experience any issues during checkout, feel free to contact our support team for assistance.

Shipping & Delivery

We offer free standard shipping to the USA and most European countries. Orders are processed within 1–3 business days and you’ll receive a tracking number once your order has been shipped. For international orders, delivery time and shipping rates vary depending on your location.

Returns & Exchanges

If you’re not satisfied with your order, we’re happy to help. You can return unused items in their original packaging within 14 days of delivery. Custom or clearance items are non-returnable. Please contact us before sending any items back so we can provide return instructions.

Damaged or Missing Items

If you received a damaged item or your order is incomplete, please reach out within 48 hours of receiving your shipment. Include photos and your order number so we can quickly resolve the issue with a replacement or refund.

Product Information

Each of our garden and outdoor décor products is carefully described with dimensions, materials, and care instructions. If you need additional information or styling tips, we’re happy to offer personalized guidance based on your space and preferences.

Still Need Help?

If your question isn’t answered above or you need direct support, please don’t hesitate to contact our team. We’re here to ensure your experience with Outdoor Bliss is a delightful one.